Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the digital marketing and promotional services (the "Services") provided by India SMM Panel ("we," "us," or "our") via our website www.indiasmmpanel.in (the "Site"). By placing an order or using the Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.

1. Definitions

  • Services: Refers to all digital marketing offerings, including but not limited to social media followers, likes, views, comments, and engagement for third-party platforms.

  • User: Any individual or entity that registers for or uses the Services.

  • Platform: Third-party social media networks such as Instagram, YouTube, Facebook, Twitter, TikTok, etc.

  • Content: Any text, images, videos, or other materials provided by you or generated through the Services.

2. Scope of Services

We provide non-organic digital engagement (followers, likes, views, comments) aimed at increasing branding and visibility. You acknowledge that these interactions may be bot-generated or incentivized and do not guarantee genuine user interest, business conversions, or endorsements.

3. Payment & Billing

  • Prepaid Services: All Services must be paid for in advance. You are required to fund your www.indiasmmpanel.in wallet before placing any orders.

  • Wallet Funds: Wallet balances are non-withdrawable and cannot be returned to your original payment method under any circumstances. Funds may only be used for purchasing Services on the Site. Cancel Policy

  • Fees & Taxes: All prices are exclusive of applicable taxes.

  • Suspension for Non-Payment: Orders may be suspended or canceled if your wallet balance is insufficient.

4. Disclaimer on Services

  • Our Services may use bot-generated or incentivized engagement that may not involve real users.

  • These engagements serve as cosmetic marketing aids and are not endorsements.

  • Use of Services may violate the terms of third-party Platforms; you bear full responsibility for any resulting account actions such as bans, suspensions, or deletions.

  • We do not guarantee any business results or authentic engagement through the Services.

5. Legal Compliance & Data Protection

  • Applicable Laws: Our operations are compliant with the Information Technology Act, 2000, Consumer Protection Act, 2019, ASCI, and CCPA guidelines.

  • Data Collection: We collect personal data required to deliver our Services. Details are provided in our Privacy Policy.

  • Consumer Rights: You are entitled to file grievances with the Central Consumer Protection Authority (CCPA) if your rights are violated.

6. Intellectual Property

All content, trademarks, logos, software, and designs on the Site are owned by us or our licensors. We grant you a limited, non-exclusive, non-transferable license to use the Services strictly for lawful and promotional purposes.

Use of Third-Party Trademarks

We reference platform names such as Instagram, YouTube, Facebook, and TikTok solely for compatibility purposes. All such names and logos are trademarks of their respective owners. We do not claim any affiliation or endorsement. If a trademark owner requests removal, we will comply upon formal request at [email protected]. Our usage falls under nominative fair use permitted by trademark law.

7. User Conduct & Restrictions

You agree NOT to:

  • Use our Services for phishing, harassment, hate speech, defamation, or any illegal activity.

  • Resell, redistribute, or bundle our Services without full disclosure.

  • Attempt unauthorized access, exploit vulnerabilities, or reverse-engineer the Site or platform.

8. Indemnification

You agree to indemnify, defend, and hold harmless India SMM Panel, its affiliates, officers, directors, employees, and agents from any claims, losses, liabilities, damages, or costs (including legal fees) resulting from your use or misuse of the Services, your breach of these Terms, or any violation of law.

9. Limitation of Liability

To the maximum extent permitted by law, India SMM Panel shall not be liable for:

  • Indirect, incidental, special, or consequential damages.

  • Any penalties, bans, or suspensions imposed by Platforms.

  • Loss of data, revenue, or business caused by service issues.
    All Services are provided “as is” and “as available,” without warranties of any kind.

10. Force Majeure

Neither party will be liable for delays or failures due to causes beyond their reasonable control, including but not limited to natural disasters, strikes, wars, government actions, or Platform API changes.

11. Governing Law & Dispute Resolution

  • Governing Law: These Terms are governed by the laws of the Republic of India.

  • Arbitration: Disputes shall first be submitted to arbitration in Kolkata, under the Arbitration and Conciliation Act, 1996.

  • Jurisdiction: If unresolved by arbitration within 60 days, disputes may be taken to the courts of Kolkata, West Bengal.

12. Severability & Entire Agreement

If any part of these Terms is held invalid or unenforceable, the remaining provisions will continue in effect. These Terms represent the entire agreement between you and India SMM Panel regarding use of the Services.

13. Refund Policy

All purchases are final. Refunds are only issued in cases where we fail to deliver the ordered Services. In such cases, we may offer a refund or service credit in accordance with the Consumer Protection Act, 2019.

14. Changes to Terms

We reserve the right to update these Terms at any time. All updates will be posted on the Site. Continued use of the Services after updates constitutes your acceptance of the revised Terms.

15. Contact Us

 

For any questions or concerns, please reach out to us at:
Email: [email protected]

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